Case Studies

High-End Computing/Storage System (water ingress, >$1,500,000)

Water entered an IBM z890 Mainframe, IBM 3493/B18 Virtual Tape Server and Hitachi Tagmastore USP. The extent of the damages was contested. Our Report determined and evidenced the damages to the systems. The Report was instrumental in resolving the dispute in favor of the client. The below is an excerpt of the full report.

Case Study IBM z890 – Water Damage (pdf, 9.5MB)

Service & Repair Centre, Storm-Damages, Test-Equipment (water ingress, ~$300,000)

Severe rain-fall from a storm-front caused the box-guttering in the building to overflow, leading to water entering the ceiling cavity of the Service Centre. Water and debris from the ceiling panels caused damage to the work-areas and the test-equipment therein. The on-site assessment and inspection of the test-equipment was performed. It was found and evidenced that one of the instruments claimed as damaged was indeed not damaged. The remainder of the claim was confirmed.

Case Study Report Service Centre – Water Damage (pdf, 6.1MB)